Desktop Support Engineer Job at TECEZE, Hillsborough County, NH

RUY1ZklLS3c5T1JJQzU3RlZkaTJOaURNL2c9PQ==
  • TECEZE
  • Hillsborough County, NH

Job Description

We need L2 (Band-2) desktop support / end user support resource who can cover four days in Hillsboro and one day in Exeter site.

Key areas of responsibilities

  • Conduct support operations on day-to-day basis
  • In cooperation with Infrastructure operations and engineering teams, perform actions to maintain Service Level Objectives as well as security and compliancy tasks
  • End user /Desktop support, hands & eye support in server room or data centre
  • Where agreed, participate to IT Compliance development for own area (Senior Engineer)
  • Where agreed, participate to Infra development within own area of expertize (Senior Engineer)
  • Where agreed, manage business integration with active communication, promotion and deployment of standard IT services, coordination of local key users and handling of possible local escalation cases on own responsibility area. (Senior Engineer)
  • Participation in the Duty Ring at sites/consolidated sites within two hours from home base, where applicable

Key contacts

  • End users, business key users and managers
  • Basic understanding on Servers & Storage, Communication Technology, and Managed Desktop Services Engineering and Operations teams
  • User Support team
  • External vendors
  • Coordinate and cooperate with L2 internal teams

Job Tags

Local area, Work from home,

Similar Jobs

ALLSAINTS

Stylist - FT - Bloomingdale's Huntington Station - US Job at ALLSAINTS

 ...Stylist - FT - Bloomingdale's Huntington Station Huntington Station, New York, United States THE ALLSAINTS TEAM...  ...will also support handling first line customer enquiries via our online customer service system, with the remainder of your time being... 

Wyndy

Evening Babysitter for Young Children Job at Wyndy

We are seeking a responsible and caring babysitter to watch our two children, a 7-year-old boy and a 3-year-old girl, while we attend a concert. The job involves engaging the children in play, serving them dinner, and putting them to bed. Our small 30 lb goldendoodle,... 

Pride Health

Patient Registration Representative Job at Pride Health

 ...a busy healthcare team in Flushing, NY. This individual will be responsible for patient scheduling, insurance verification, prior authorizations, and front-end administrative functions within a surgical department. A strong background in healthcare registration, attention... 

Proserv Crane Group

Service Technician Job at Proserv Crane Group

 ...advancement, including the potential to manage your own branch. Job Summary: We are seeking a skilled and motivated Service Technician to join our team. In this role, you will be responsible for troubleshooting, repairing, and maintaining overhead bridge cranes... 

Brooksource

Business System Analyst Job at Brooksource

 ...Brooksource is seeking to network with skilled and detail-oriented Business Systems Analyst to join our Banking client in the Columbus area. This role bridges the gap between business needs and technology solutions by analyzing systems, gathering requirements, and ensuring...